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Systems Administration

Systems Administration & Server Management Kenya

Keep your IT infrastructure running smoothly with 24/7 monitoring, maintenance, and optimization. We ensure your servers are secure, updated, and performing at their best.

Overview

Proactive Management for Zero-Surprise Infrastructure

Lintsawa's systems administration team monitors your infrastructure continuously — patching vulnerabilities before they're exploited, optimising performance before it degrades, and responding to incidents within minutes.

Whether running a single VPS or a complex multi-server environment, we bring the same rigour and accountability to every engagement.

24/7
Monitoring
<15m
Incident Response
99.9%
Uptime SLA
100%
Patch Compliance
Key Features

What We Manage

24/7 Server Monitoring

Real-time monitoring of CPU, RAM, disk, and network with instant alerts before problems escalate.

Performance Optimization

Database tuning, caching configuration, and system profiling to maximise performance.

Security Patch Management

Scheduled and emergency patches to keep OS and software hardened against known vulnerabilities.

Backup & Disaster Recovery

Automated offsite backups with tested restore procedures and defined RTO/RPO targets.

User Access Management

RBAC, SSH key management, MFA enforcement, and periodic access reviews.

Incident Response

Rapid response and root-cause analysis for outages, with post-incident reports and prevention plans.

Our Process

How We Onboard You

1

Infrastructure Audit

Assessment of servers, services, security posture, and performance baselines — identifying gaps and quick wins.

2

Monitoring Setup

Deploy monitoring agents, configure dashboards, and define escalation procedures.

3

Ongoing Maintenance

Scheduled maintenance windows for OS updates, software upgrades, and security patches with minimal disruption.

4

Monthly Reviews

Monthly reports covering uptime, incidents, patches applied, capacity trends, and recommendations.

5

24/7 Incident Response

On-call engineers respond to P1 alerts within 15 minutes, around the clock.

Tools

What We Work With

Linux Windows Server Docker Kubernetes Prometheus Zabbix Nagios AWS Ansible
FAQ

Frequently Asked Questions

Our on-call engineers are alerted immediately. P1 SLA: acknowledgement within 15 minutes, active remediation within 30 minutes — regardless of time of day.
Yes. Our engineers are certified on Linux (Ubuntu, RHEL, CentOS) and Windows Server environments including Active Directory management.
Absolutely. We begin with a thorough audit and work within your environment — no expensive migrations required unless necessary.
P1 (service down): 15-min acknowledgement, 30-min active response. P2 (degraded): 1-hour response. P3 (non-urgent): next business day.
Scheduled maintenance windows for routine patches. Critical CVEs (CVSS ≥7.0) are deployed within 24 hours after testing in staging.
OS & software patching, 24/7 monitoring, backup verification, user access reviews, monthly performance reports, and unlimited helpdesk tickets for infrastructure issues.

Related Services

Secure Your Infrastructure

Get a free infrastructure audit and discover how we can harden, optimise, and manage your systems 24/7.

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